Apple Watch
The Watch answers one question well: does anything need me right now?
What it does
Section titled “What it does”- Notifications on your wrist when a turn finishes or an agent is waiting.
- Tap answers for structured questions — an agent asking “1, 2 or 3?” is three taps, not a trip to a laptop.
- Dictated replies for anything longer. See Voice input.
- A live tail of a session, so you can see what is happening without opening anything else.
- A complication and Smart Stack widget showing agent status and how many sessions need you.
How it connects
Section titled “How it connects”The Watch talks to your host through the paired iPhone, over WatchConnectivity.
So the iPhone has to be reachable — on your wrist’s Bluetooth range or the same network. A Watch alone on a mountain will not drive your agents.
We state this plainly rather than implying the Watch talks to the host directly, because knowing it changes what you can rely on.
Why it is useful
Section titled “Why it is useful”Not for doing work on a watch — for not having to check. An agent that runs for twenty minutes taps you when it is your turn.
Details
Section titled “Details”- Message payloads between phone and Watch are bounded (WatchConnectivity caps a single message at 64 KB), so the Watch receives status and short content, not full transcripts.
- The complication updates from pushed state, not by polling the host.
- Watch delivery depends on the notification category being right; a notification that arrives on the phone but not the Watch is almost always a category mismatch rather than a network problem.
- Notification routing is per device, so the Watch can be the only thing that taps you. See Notifications.